OUR COMMITMENT TO PRIVACY

Your privacy is extremely important to everyone at Sunshine Scapes. The trust placed in us by our customers is absolutely essential to our success. We understand that and do all we can to earn and protect that trust. We do not share, sell, or give out your personal information with any outside individuals, organizations, or companies. We have processes in place to safe guard your information.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or fill out a form at www.sunshinescapes.ca (the “Site”) and its subdomains, as well as any personal information that is shared through phone communication, email, and text messaging. By using Sunshine Scapes services, You agree to the collection and use of information in accordance with this Privacy Policy.

Acceptance of Policy

By accessing our website or using our services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.

DEFINITIONS

Within this policy, Sunshine Scapes is referred to as either “the Company”, “We”, “Us” or “Our” and refers to Sunshine Scapes ltd., located in Rockyview County.

You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Cookies means small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

Website refers to Sunshine Scapes Ltd. located in Calgary, accessible from https:www.sunshinescapes.ca and https://www.sunshinescapes.ca and https://sunshinescapes.ca

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you fill out a form on our site, we collect certain information from you that you provide us, including your name, address, email, phone number, and any additional details you share with us. We refer to this information as “Client Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Client Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Client Information that we collect generally to fulfill any inquiries, quote requests, or approved jobs. Additionally, we use this Information to:

– Communicate with you
– Provide quotes, complete services, collect payment, and updates to our services,
– When in line with the preferences you have shared with us, provide you with information or quotes relating to our products or services.

We use the Device Information that we collect to help us more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION 

We use your Personal Information with third parties to help us fulfill our services as described above. For example, we use Quickbooks to power our invoicing and job routing. This is a secure platform and each client is given access.

You can read more about how Quickbooks uses your Personal Information here and their privacy: https://www.intuit.com/privacy/statement/

We also use Google Analytics to help us understand how our customers use the Site.
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

In some cases your personal information will be shared with subcontractors in order to fulfill services. The information provided is limited and only what is necessary for task completion.

Photos and Project Information

Sunshine Scapes may take photos and gather general details of completed work for use in our portfolio, marketing materials, and social media. These images and project descriptions will never include personal or identifying information without your explicit consent. If you prefer that your project not be shared, please let us know in writing.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:  http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
– Microsoft: https://about.ads.microsoft.com/en-ca/resources/policies/opt-out-of-the-microsoft-advertising-optimization-program.

SECURITY OF YOUR PERSONAL INFORMATION 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Sunshine Scapes has established and put into effect policies and procedures aimed at properly protecting personal information. Our staff are educated in regards to this privacy policy, and their role and responsibilities in keeping personal information private and secure.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. When you fill out a form through the site or send an inquiry, we will maintain your Information for our records unless and until you ask us to delete this information. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@sunshinescapes.ca.