Legal
Privacy Policy
How we collect, use, and protect your personal information.
Our Commitment to Your Privacy
Your privacy is extremely important to everyone at Sunshine Scapes. The trust placed in us by our customers is essential to our success — and we do everything we can to earn and protect it. We do not share, sell, or give out your personal information to outside individuals, organizations, or companies.
Overview
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or fill out a form at www.sunshinescapes.ca and its subdomains, as well as any personal information shared through phone communication, email, and text messaging.
Definitions
- Sunshine Scapes / The Company / We / Us / Our
- Refers to Sunshine Scapes Ltd., located in Rockyview County, Alberta.
- You
- The individual accessing or using the Website, or a company or legal entity on whose behalf such individual is acting.
- Cookies
- Small files placed on your device by a website, containing details of your browsing history and usage on that site.
- Website
- Sunshine Scapes Ltd., accessible at https://www.sunshinescapes.ca and https://sunshinescapes.ca.
Information We Collect
Device Information
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages you view, what referred you to the site, and how you interact with it.
We collect this using the following technologies:
- Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit allaboutcookies.org.
- Log files — track actions on the site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels — electronic files used to record information about how you browse the site.
Client Information
When you fill out a form on our site, we collect information you provide directly — including your name, address, email, phone number, and any additional details you share. This is referred to as "Client Information".
Together, Device Information and Client Information are referred to as "Personal Information" throughout this policy.
How We Use Your Information
Client Information
We use the information you provide to fulfill inquiries, process quote requests, and complete approved jobs. This includes:
- Communicating with you about your service
- Providing quotes, completing services, collecting payment, and sending service updates
- Sending information about our products or services where it aligns with your preferences
Device Information
We use automatically collected device data to improve and optimize our site — for example, by generating analytics about how customers browse and interact with the site, and to assess the effectiveness of our marketing campaigns.
Sharing Your Information
We share your Personal Information with trusted third-party platforms only as needed to fulfill our services:
QuickBooks
We use QuickBooks to power our invoicing and job routing. It is a secure platform and each client is given appropriate access. You can review their privacy practices at intuit.com/privacy/statement.
Google Analytics
We use Google Analytics to understand how customers use our site. You can review Google's privacy practices at google.com/intl/en/policies/privacy, or opt out at tools.google.com/dlpage/gaoptout.
Subcontractors
In some cases, your personal information may be shared with subcontractors in order to fulfill services. Any information shared is limited strictly to what is necessary for task completion.
Photos & Project Information
Sunshine Scapes may photograph completed work and gather general project details for use in our portfolio, marketing materials, and social media.
Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative's educational page.
You can opt out of targeted advertising through the following links:
Security
The security of your Personal Information is important to us. Sunshine Scapes has established policies and procedures aimed at properly protecting personal information, and our staff are trained on their responsibilities in keeping your data private and secure.
That said, no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to access the personal information we hold about you, and to request that it be corrected, updated, or deleted at any time.
When you submit an inquiry or fill out a form on our site, we retain your information for our records unless and until you ask us to delete it. We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page.
To exercise any of these rights, please contact us using the details below.
Contact
For questions about this policy, to make a request regarding your personal information, or to file a complaint, please reach out:
Sunshine Scapes Ltd.
We typically respond within 1 to 2 business days. For privacy-related requests, please include your full name and the nature of your inquiry.
contact@sunshinescapes.ca